WEB Data Protection Policy
Basic Information on Data Protection



Consent of the interested party.

No data will be transferred to third parties, unless it is a legal obligation or the data is necessary for the processing of reservations for contracted services, in which case the necessary data will be transferred to the different providers such as Shipping companies, airlines, receptive companies in the countries of the trip and Nationals Authorities for immigration or visa processing and entry authorizations in countries.

You have the right to access, rectify and delete the data, as well as other rights, indicated in the additional information, which you can exercise by sending an email to rgpd@mundomarcruceros.com

The interested party.

Additional Information:
You can consult additional and detailed information on Data Protection on our website.

Who is responsible for the processing of your data?
Identity: MUNDOMAR CRUCEROS, S.L. - NIF: B84776731
Mailing address: Camino de Húmera 45, 28223 Pozuelo de Alarcón, Madrid, España
Telephone: 0034 912901845
Email: rgpd@mundomarcruceros.com

For what purpose do we process your personal data?
In MUNDOMAR CRUCEROS, S.L. We treat the information provided by interested persons in order to manage and attend to your requests according to each specific purpose; in particular: contracting services, incident management, request for information, subscription to newsletters and commercial information and generically customer service.

How long will we keep your data?
Personal data will be kept until the owner of the data requests its deletion, but they will only be used for the purposes authorized by the owner and in any case during the corresponding period to comply with legal obligations.

What is the legitimacy for the processing of your data?
The legal basis for data processing is the Consent of the interested party, by selecting the corresponding box on the website: the user, when registering in any of our sections, gives express consent to the processing of their personal data.

Which recipients will your data be communicated to?
No data will be transferred to third parties, unless legal obligation or that the data provided is necessary for the processing of reservations, in which case they will be transferred to the companies supplying the different contracted services, which may be non-exhaustive Shipping Companies, Companies Airlines, Excursion Receptors, Immigration Authorities, Visa and Passport Processing Companies and Insurance Companies.

Data transfers to third countries?
The processing of the contracted services may require the transfer of data to other companies that may eventually reside in any foreign country.

What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether MUNDOMAR CRUCEROS, S.L. we are treating personal data that concerns them, or not.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. In this case, MUNDOMAR CRUCEROS, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
You can materially exercise your rights in the following way: You have the right to access, rectify and delete the data, as well as other rights, indicated in the additional information, which you can exercise by sending an email to rgpd@mundomarcruceros.com
If you have given your consent for any specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In the event that you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from its website: www.agpd.es.

How did we obtain your data?
The personal data that we process at MUNDOMAR CRUCEROS, S.L. They come from the interested party or through an intermediate company with which the client has contracted directly, such as a travel agency or an incentive agency.
The categories of data that are processed are:

  • Identifying data
  • Postal and electronic addresses
  • Passport details
  • Payment details
  • Food restrictions or illnesses related to your trip, these being the only special category data processed and which are not stored in our system and are only provided to the companies that provide the contracted services.
The rest of the special categories of personal data are not processed (they are those data that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or union affiliation, genetic data, biometric data aimed at uniquely identifying to a natural person, or data relating to the sexual life or sexual orientation of a natural person).

Information to be provided when personal data is obtained from the interested party
1. When personal data relating to him or her is obtained from an interested party, the data controller, at the time they are obtained, will provide all the information indicated below:
a) the identity and contact details of the responsible and, where appropriate, its representative;
b) the contact details of the data protection officer, when appropriate;
c) the purposes of the processing for which the personal data is intended and the basis legal treatment; L 119/40 EN Official Journal of the European Union 4.5.2016
d) when the processing is based on article 6, paragraph 1, letter f), the legitimate interests of the controller or a third party;
e ) the recipients or categories of recipients of the personal data, if applicable;
f) if applicable, the intention of the controller to transfer personal data to a third country or international organization and the existence or absence of a decision to adequacy of the Commission, or, in the case of transfers indicated in articles 46 or 47 or article 49, paragraph 1, second subparagraph, reference to the adequate or appropriate guarantees and to the means to obtain a copy of these or to the fact that they have been provided.

2. In addition to the information mentioned in section 1, the data controller will provide the data subject, at the time the personal data is obtained, with the following information necessary to ensure fair and transparent data processing:
a) the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period;
b) the existence of the right to request from the data controller access to the personal data relating to the interested party, and its rectification or deletion, or the limitation of its treatment, or to oppose the treatment, as well as the right to data portability;
c) when the treatment is based on article 6, section 1, letter a) , or article 9, paragraph 2, letter a), the existence of the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal;
d) the d) right to file a claim with a control authority;
e) if the communication of personal data is a legal or contractual requirement, or a necessary requirement to sign a contract, and if the interested party is obliged to provide the personal data and is informed of the possible consequences of not providing such data;
f) the existence of automated decisions, including profiling, referred to in article 22, sections 1 and 4, and, at least in such cases , significant information about the logic applied, as well as the importance and expected consequences of said treatment for the interested party.

3. When the data controller plans the further processing of personal data for a purpose other than that for which they were collected, it will provide the interested party, prior to such further processing, information on that other purpose and any additional information relevant to the of section 2. 4. The provisions of sections 1, 2 and 3 shall not apply when and to the extent that the interested party already has the information.